Shipping Buyback orders

After confirming your Buyback order just ship your items – for free! – to our warehouse. We’ll do all the distribution for you. Simply follow the prompts on the Shipments page after you confirm your order to print your free shipping labels.

1. Click on the “Buyback Shipments” tab then click “Create Shipment.”
2. Select your order and review the items available to be added to a shipment. Remove any items you will not include in the shipment. Note: You can also cancel items on the Transactions page.
3. Click on “Finalize Shipment” to follow the prompts, then click on “Print Labels.”

How long do I have to ship my books after confirming my order?

We ask that you ship your entire order within 7 calendar days at the very latest. If you need more time please email us at marketplace@valore.com as soon as possible, otherwise your items may not be accepted.

How should I package my books?

Be sure to use the prepaid labels and packing slips provided by Valore when packing your shipments. This will ensure that your books are properly tracked and checked in when they reach our warehouse. A copy of the packing slip must be included in every box. To protect your books against damage in transit, please:

• Place your items flat inside the box with the spines facing inward.
• If your shipment exceeds 70 pounds, split your order into multiple boxes. Include a packing slip in each box.
• Use bubble wrap, packing peanuts, or crumpled paper to fill the empty space around your items; we recommended using at least two inches of cushioning.
• Before sealing each box shake it to make sure the contents don’t rattle or slide.
• Seal each box with reinforced tape.

How do I print additional shipping labels?
You can print as many free shipping labels as you need by logging into your account, clicking on ‘Buyback Shipments,' and selecting the shipment ID you need the label for.

Are my shipments insured?
Yes. Each shipping label is insured up to $100.